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Payment and Shipping
The following terms apply:
Shipping terms
Dear international customers,
unfortunately, orders cannot be placed for all countries in our online shop. For individual enquiries, however, you can reach us via the contact details provided in the legal notice (Impressum). We will be happy to advise you personally and put together the products you require in this way.
Shipping costs (including statutory VAT)
Deliveries within Germany:
We charge a flat-rate shipping fee of €4.95 per order.
For orders with a value of €60.00 or more, we deliver free of shipping costs.
Deliveries abroad:
We charge the following flat-rate shipping fees for deliveries abroad:
Austria; €9.95
Belgium; €11.95
Denmark; €18.95
England; €18.95
Ireland; €18.95
Luxembourg; €11.95
Spain (mainland); €18.95
Finland; €18.95
Greece; €18.95
Italy; €18.95
Portugal; €18.95
Sweden; €18.95
Cyprus; €18.95
Czech Republic; €18.95
Estonia; €18.95
Hungary; €18.95
Latvia; €18.95
Malta; €18.95
Poland; €18.95
Slovak Republic; €18.95
Lithuania; €18.95
Romania; €18.95
Bulgaria; €18.95
Croatia; €18.95
Switzerland; €19.95
Liechtenstein; €19.95
France; €11.95
Netherlands; €11.95
Slovenia; €29.95
Bosnia and Herzegovina; €29.95
San Marino; €29.95
Norway; €18.95
Algeria; €29.95
Delivery times
Unless a different period is stated in the respective offer, goods are delivered within Germany within 1-2 days and, for deliveries abroad, within 5-7 days after conclusion of the contract (in the case of agreed prepayment, after the date of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single consignment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Prepayment by bank transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice where applicable)
Our bank details:
HANOJU Deutschland GmbH
Account number: 85049864
Bank code (BLZ): 26551540
Kreissparkasse Bersenbrück
IBAN: DE45265515400085049864
BIC: NOLADE21BEB
If you have any questions, you will find our contact details in the legal notice.